Shipping Policy
1. Shipping Areas
We ship worldwide through trusted shipping partners:
- • Standard Shipping
- • Express Shipping
- • International Shipping
2. Delivery Times
Estimated delivery times:
- • Domestic: 3-5 business days
- • International: 7-14 business days
- • Express: 1-2 business days (domestic only)
Note: Delivery times may vary due to weather conditions, natural disasters, or other unforeseen circumstances.
3. Shipping Costs
Shipping costs are calculated based on:
- • Product weight and dimensions
- • Shipping distance
- • Selected shipping method
Free shipping on orders over $100 (domestic only)
4. Package Inspection
Please inspect your package upon delivery. If the package is damaged, incorrect, or missing items, you may refuse delivery and contact us immediately.
5. Order Tracking
After your order is placed, you'll receive a tracking number via email. Use this number to track your order status on our website or the carrier's website.
6. Contact Us
Questions about shipping? Get in touch:
- • Phone: 1-800-ONAMI
- • Email: shipping@onami.com