Privacy Policy
Last updated: January 2024
1. Introduction
ONAMI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or subscribe to our newsletter. Please read this policy carefully.
2. Information We Collect
We may collect the following types of information:
- • Personal data: name, email address, phone number, shipping and billing address when you place an order or contact us
- • Account data: login credentials if you create an account
- • Usage data: IP address, browser type, device information, and how you use our website
- • Marketing preferences: whether you consent to receive newsletters and promotional communications
3. How We Use Your Information
We use the information we collect to:
- • Process and fulfill your orders and send order confirmations
- • Communicate with you about your orders, account, or inquiries
- • Send you newsletters and marketing communications (where you have consented)
- • Improve our website, products, and customer experience
- • Comply with legal obligations and protect our rights
- • Prevent fraud and ensure security
4. Sharing Your Information
We do not sell your personal information. We may share your data with:
- • Service providers: payment processors, shipping carriers, and email services that help us operate our business
- • Legal authorities: when required by law or to protect our rights and safety
- • Business transfers: in connection with a merger, sale, or acquisition of our company
We require third parties to use your information only for the purposes we specify and to protect it in line with this policy.
5. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling certain cookies may affect site functionality.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and account data are typically retained for several years for legal and accounting purposes. Marketing preferences can be updated or withdrawn at any time.
7. Your Rights
Depending on your location, you may have the right to:
- • Access the personal data we hold about you
- • Request correction of inaccurate data
- • Request deletion of your data
- • Object to or restrict certain processing
- • Withdraw consent for marketing at any time (e.g. via unsubscribe links)
- • Lodge a complaint with a supervisory authority
To exercise these rights, contact us at contact@onami.life.
8. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us and we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
For questions about this Privacy Policy or your personal data, please contact us at:
Email: contact@onami.life
Website: ONAMI